Privacy Policy and Terms of Use

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We know this is important to you, so we’ve gone above and beyond to write a policy that is as straightforward and clear as possible. We value your privacy and are committed to protecting it. By using our service, you acknowledge and accept the practices described in this document.


Data Collection and Usage

  1. No Third-Party Sharing or AI Training

    We do not and will never share your data with third parties for commercial or any other purposes. This also means your data is never used to train artificial intelligence models or for any form of user tracking beyond what is necessary to provide our service.

  2. Government Requests

    In the event of a formal request from a government entity (e.g., court order, subpoena), we may be legally required to provide limited data. Outside of such formal, legally binding requests, your information remains private and will not be shared voluntarily.

  3. Purpose of Data

    Any information you provide is used solely to deliver and improve our services. This includes ensuring system functionality, responding to inquiries, and enhancing your overall experience.


Data Security

  1. Security Measures

    We make every reasonable effort to secure and protect the data stored on our servers. However, despite our proactive approach, we cannot guarantee immunity from hacking attempts, network interceptions, or other forms of unauthorized access.

  2. No Liability for External Breaches

    We are not liable for damages caused by hacking incidents, user misconfiguration, phishing, man-in-the-middle attacks, or data leaks that result from third-party actions or user negligence. We strongly encourage you to use secure passwords, enable additional security features if available, and protect your own network environment.

  3. Same Policy for All Users

    All users are subject to the same Privacy Policy; there are no exceptions or special rules for certain user groups. Support staff will not disclose any user-entered data to third parties.


Data Retention and Responsibility

  1. Data Storage and Retention

    We store your data only as long as necessary to provide our services or to comply with legal obligations. We do not maintain separate or permanent backups for individual users beyond our standard retention policies.

  2. No Responsibility for User Errors or Involuntary Deletions

    We are not responsible for data loss caused by accidental user deletions, user mismanagement, or external attacks. We advise you to keep copies or backups of critical information in a secure location.

  3. No Support Disclosure

    Our support team will not provide your data to anyone. Support is available to assist you with technical issues, but will never share, sell, or otherwise distribute personal or financial data you have stored within our systems.


User Responsibility for Content and Illegal Activities

  1. User-Provided Data and Intended Purposes

    Users are solely responsible for the content they provide or store on our platform. We explicitly disclaim any responsibility for the nature, legality, or use of such content. If you choose to upload or distribute material that may be illegal, prohibited, or otherwise infringing, the legal and ethical implications remain entirely with you as the account holder.

  2. No Liability for Misuse or Illegal Conduct

    We assume no liability for how users or third parties might utilize the data contained in our system. If any user employs our platform for unlawful activities or the distribution of illegal materials, we are not accountable for those actions.

  3. Compliance with Investigations

    In cases where law enforcement or other legal authorities formally request access to specific data, we will cooperate as required by law. However, such compliance does not imply that we endorse or take responsibility for the content or activities involved.


User Rights (Where Applicable)

Depending on your jurisdiction (e.g., European Union under GDPR, certain U.S. states, etc.), you may have specific rights regarding your personal data, such as the right to access, correct, delete, or object to certain processing activities. If you believe any personal information we hold is inaccurate or if you want us to delete it, please contact us at contact@viaticlite.com.


Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our service or in applicable laws. If we make substantial changes, we will notify you by email or through a prominent notice on our platform.


Contact Us

If you have any questions about this Privacy Policy or your personal data, please reach out to our support team at contact@viaticlite.com.